1. Data Controller

The data controller for the data collected through this Website is ELADIO COSTAS, S.L.U. (Tax ID B36852838), a single-member limited liability company incorporated on July 27, 1999, whose main activity is insurance brokerage, with CNAE code 6622 – Activities of insurance agents and brokers.

2. Data processed and origin

We only process the data you voluntarily provide through the contact form, by email, or through other contact channels enabled on the Website, such as your name, telephone number, email address, and the content of your inquiry or request. Indirectly, when browsing the Website, minimal technical data may be captured through cookies necessary for its operation. For more information, please see the Cookie Policy.

We do not process special categories of data, nor do we carry out automated decision-making or profiling.

3. Purposes and legal bases

• To process requests, inquiries, or information requests submitted through the Website or via contact methods: management of your request and related communications. Legal basis: application of pre-contractual measures or performance of the contract (Art. 6.1.b GDPR) and, where applicable, your consent (Art. 6.1.a GDPR).
• To manage the provision of insurance services and advice when a professional or contractual relationship exists. Legal basis: performance of a contract or application of pre-contractual measures (Art. 6.1.b GDPR).
• Operating and maintaining the Website (security, technical support, and necessary cookies). Legal basis: the data controller's legitimate interest in the secure operation of the website (Art. 6.1.f GDPR).
• Compliance with legal obligations applicable to the data controller. Legal basis: legal obligation (Art. 6.1.c GDPR).

We currently do not use cookies for analytics or advertising purposes. If they are incorporated in the future, The information will be updated in the Cookies Policy.

4. Data retention

We will retain your data for the time necessary to process your request, manage the pre-contractual or contractual relationship, and subsequently for the legally required retention and limitation periods applicable to any liabilities. Once these periods have expired, your data will be deleted or anonymized, as appropriate.

5. Recipients and those in charge

We will not share your data with third parties except where legally required or necessary for the management of the professional or contractual relationship. Your data may be accessed by service providers necessary for the operation of the Website or the activity of the data controller, such as web hosting, technical maintenance, email, or management tools, acting as data processors in accordance with Article 28 of the GDPR.

International data transfers are not foreseen, unless required by a technological tool used and always with the legally required guarantees.

6. User rights

You can exercise your rights of access, rectification, erasure, objection, restriction and portability by submitting a request to the data controller, proving your identity and indicating the right you wish to exercise.

You also have the right to file a complaint with the Spanish Data Protection Agency (AEPD) if you believe that the processing does not comply with the regulations.

7. Security

We implement appropriate technical and organizational measures to protect your data against unauthorized access, loss, alteration, or destruction. However, no transmission or storage is completely infallible; therefore, we recommend using up-to-date devices and basic security measures.

8. Minors

Our services are not directed at children under 14 years of age. If you are under that age, do not submit personal data through the Website. If we detect data submissions without proper authorization, we will delete them.

9.Updates

We may modify this Privacy Policy to adapt it to regulatory, jurisprudential or functional changes. The current version will always be the one published on this Website.

Versión: 13/03/2026